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Introduction

The users page is where you can view and edit accounts for people given access to the Paytronix back end. Through this page you can also edit users store and web permissions although there are direct links for this in the leftnav. To view a users information click on the magnifying glass next to their account. Each user has the following fields:
ID A unique user ID generated by Paytronix. This field is not editable.
User Type Either Merchant or B2B. Merchant is used for people. B2B is used for SOAP interfaces into the Paytronix system.
Status There are three options: Active, Inactive, Terminated. Active means the user is allowed access to the system. Inactive means the user in not allowed access at the moment, but their account can be set back to active. If a user provides the wrong password six times in a row their account will be set to inactive. Terminated means the user is not allowed access to the system and cannot be set back to active.
Locked Out Until
Username The name the user will log in under.
Password A place holder for the user's password. No one is allowed to see the user's password; however, user admins can reset a user's password.
Hint A question the user has chosen. If a user has forgotten their password they can answer their hint and their password will be sent to their email address.
Answer The answer to the hint.
First Name User's first name.
Middle Initial User's first name.
Last Name User's last name.
Address User's address.
Address 2 An additional row for the user's address.
City User's city.
State User's state.
Zip User's zip code.
Phone User's phone number.
Fax User's fax number.
Email User's email address.
here also links to view and edit the users web permissions and view and edit their store permissions. More details on this are here and here.

Adding a new user

To add a new user click on the icon of a blank piece of paper at the top of the list. Enter information in the fields provided. Refer to the table above as to what each field means. Username, password, and state are all required fields, the others are either multiple choice or optional. When done click the submit button at the botton of the form.

Editing a User

To edit a user click on the pencil icon next to their name. This will bring up a page allowing you to edit the user's information. Click submit at the bottom to save the changes.

Setting up printers for Terminals

How to setup a printer for the terminal properly: <br> Open BOW on the POS driver Check the device number of the printer you want to setup properly Go to the terminal that the printer is connected to Open a file named AUXDEVN.IBM Type the device number of the printer that you got from BOX Immediate system change on POS driver Kill and restart POSITERM.EXE on the terminal
Other links that you may find useful:

Paytronix.com

Product Site

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This page (revision-2) was last changed on 19-Feb-09 12:04 PM, -0500 by Stefan